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What do the statuses mean on a patron's hold request list?

Active - When a hold request is placed, its status is automatically set to active.
Cancelled - The library canceled the hold at the patrons request, patron cancelled the hold requests, or the hold
request was in the status of unclaimed, then the library removed it from their hold shelves.
Expired - If a hold request is not filled within the specified period of time, the request status automatically changes to expired. Currently set to 1 year of when the hold request was placed.
Held - The item is ready for the patron to pick up.
Inactive -An inactive hold request has an activation date in the future. The patron has changed the activation date to
a future date.
Pending - When the library is searching for a copy of the title to fill a hold request the status is pending.
Shipped - A shipped hold request means that an item is being shipped from a branch other than the pickup branch.
Unclaimed - If the requesting patron does not pick up the held item within the specified period of time (currently 5
business days), the hold request status automatically changes from held to unclaimed.

I placed a request on a book that is “In” but I am still waiting.

Even if a book is listed as "In" at a branch it may not be available to fill your request. If you have been waiting longer
than a few days for a book that was “In”, please call the branch and they will assist you.

How do I see my list of Holds/Requests?

In our Catalog:

  • Log into your library account using the log in button at the top right corner of the page.
  • Click on Bookshelf at the bottom of the screen.
  • Click on Holds to see your list of holds.

 

In our Classic Catalog:

  • Click on My Account
  • Click on Requests
  • Log in with your library barcode and password
How do I place a Request/Hold?

When you see a title you want, look for the Place Request button. If you are not signed in, you will be asked to log in
with your library Barcode number and your Password. Once you are logged in, choose the branch where you want
to pick up your item(s) from the Pickup Locations pull down menu. Finally, click the Submit Request button.
Don’t forget to log out when you are done especially if you are using the catalog on a public computer.