The Jackson Branch will be temporarily closed for maintenance from 3/4/2024 – 3/14/2024. While the branch is closed, any holds with a pick up at Jackson will be sent to Manchester by default.

There are several reasons an item does not renew:

  • There could be a hold request on it for another customer. This will prevent a renewal.
  • You may have used up your renewals. You can renew an item two times before you must return it. 
  • Some copies of our newest titles have copies that are not renewable. These “browser copies” do not fill hold requests and therefore can be found on the shelf when not checked out. If you’ve checked out one of these "browser copies” you will not be able to renew it.

If you need more information, please call your local branch and ask for circulation.

There are several options that you can use to renew your library items if they are available for renewal. You can call the Automated Telemessaging System, 24 hours a day, to renew by phone, call the library and speak to a staff member, or you can do it online through the catalog. Use the following instructions to renew items through the catalog. 
Log into your Library Account with your barcode and password.
Click on your name and then Items Out.
You have two options, either Renew Selected Items or Renew All Items. 
To renew selected items:

  • Check the box in front of the items you wish to renew and select Renew Selected Items.

To renew all items available for renewal:

  • Select Renew All Item.

You will know that the items have been renewed successfully when you get a screen displaying the number of items successfully renewed. 
Remember to Log Out of your account when done.
Note: If the number under Renewals Left is zero then the item cannot be renewed. Please see the “Why don’t my items renew?" question below, or contact your local branch for more information. 

You can renew your items using our Automated Telemessaging System, 24 hours a day, or you can call any of our branches during business hours to speak with circulation.

If the title has hold requests on it, the item cannot be renewed and the system will list the 'renewals left' as 0 even if you haven’t used your two renewals. If you need more information, please contact your local branch