- From the Home screen choose My Account.
- Click on Hold Requests. Your list of holds appears on the next screen.
- Click on the check box in front of the holds you wish to cancel.
- Click on Cancel Selected.
- The next screen will ask you to verify that you want to cancel the requests.
- Press Yes to cancel the requests.
Note: The canceled hold will still show up on your holds requests list, however, it will have a cancelled status rather than an active one and will go away after 30 days.