The Jackson Branch will be temporarily closed for maintenance from 3/4/2024 – 3/14/2024. While the branch is closed, any holds with a pick up at Jackson will be sent to Manchester by default.

From the Home screen choose My Account.
Click on Hold Requests. Your list of holds appears on the next screen.
Click on the check box in front of the holds you wish to cancel.
Click on Cancel Selected.
The next screen will ask you to verify that you want to cancel the requests.
Press Yes to cancel the requests.
Note: The canceled hold will still show up on your holds requests list, however, it will have a cancelled status rather than an active one and will go away after 30 days. 

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