I placed a request but how do I know it was successful?

You can check your Request list two ways:

• When you are done placing a hold, click on the button Go to your list of hold requests. This will bring you directly to your holds list. 
• You can check your request list by clicking on the My Account tab. Click on Requests in the dropdown menu.  If you are not logged in, you will be prompted to do so.

Your request list will include the title, the pickup branch, the status, and your place on the waiting list. 
You can also call our Automated Telemessaging System or any of our branches to have your list verified for you.